The panel discussion covered a broad range of topics centered on the implementation and management of new deployments in the energy sector. A key focus was placed on the critical role of change management and stakeholder investment. Establishing a dedicated analyst team was recommended to improve fine rates and domain knowledge, with an optimal analyst to car ratio suggested at 1:5, though this may vary.

The importance of focusing on emissions and conducting regular surveys to meet net zero targets was highlighted, along with the advisement against overly large search areas to avoid complications in data management. It was suggested to begin with a single analyst and incrementally add more as the program expands, ensuring the number of vehicles matches the compliance survey capacity of the workforce.

The conversation also explored scaling vehicle programs, the utilization of contractors for compliance and transitioning towards emission objectives, and the debate between centralized and decentralized data management. Panelists stressed the necessity of adaptability in response to new regulations, understanding regional regulations as highlighted through new acquisitions in Ohio and Indiana, and the benefits of creating centralized survey programs and sharing knowledge between utilities in similar regions.

Moderator: Eric Chan, Client Program Manager, Picarro

Panelists:

• Dan Rowe, Manager Risk Assessment, NiSource
• Broderick Charles, Supervisor, CenterPoint Energy
• Ellen Simmons, Leak Survey Program Manager, Southern Company Gas
• Matt Smith, Program Manger, PG&E

Key Takeaways:

• Change Management & Stakeholder Investment: Essential for successful deployment and management of new initiatives.
• Dedicated Lease Investigation Team: Improves fine rates and develops specialized knowledge with an optimal 1:5 analyst to car ratio.
• Focus on Emissions & Regular Surveys: Vital for advancing towards net zero targets.
• Manageable Search Areas & Data Management: Crucial for efficient data handling and progress tracking.
• Scaling Vehicle Programs & Employment of Contractors: Useful for workload management and adhering to emissions goals.
• Centralized vs. Decentralized Data Management: A pivotal consideration for streamlined operations.
• Adaptability and Local Regulation Knowledge: Necessary for navigating new regulatory landscapes and optimizing operations.

Selected Links/Material:

• Southern Company Gas Sustainability Report
• PG&E’s proceedings with the California Public Utilities Commission (CPUC) and the Federal Energy Regulatory Commission (FERC)
• CenterPoint Energy Sustainability Report
• PCG Volume 3: Client Program Management & Scaling